If you are a resident of California, you may be entitled to the following privacy rights:
a. The right to know. You have the right to request to know (i) the specific pieces of Personal Information we have about you; (ii) the categories of Personal Information we have collected about you in the last 12 months; (iii) the categories of sources from which that Personal Information was collected; (iv) the categories of your Personal Information that we sold or disclosed in the last 12 months; (v) the categories of third parties to whom your Personal Information was sold or disclosed in the last 12 months; and (vi) the purpose for collecting and selling your Personal Information. Generally:
Within the preceding 12 months, we have collected the categories of Personal Information detailed in the “Information We Collect” section above.
We do not and will not sell your Personal Information.
We have not disclosed your Personal Information to third parties within the preceding 12 months.
b. The right to deletion. You have the right to request that we delete the Personal Information that we have collected or maintained about you. We may deny your request under certain circumstances, such as if we need to comply with our legal obligations or complete a transaction for which your Personal Information was collected. If we deny your request for deletion, we will let you know the reason why.
d. The right to equal service. If you choose to exercise any of these rights, we will not discriminate against you in any way. If you exercise certain rights, understand that you may be unable to use or access certain features of our services.
You may exercise your right to know and your right to deletion twice a year free of charge. To exercise your right to know or your right to deletion, contact us at firstname.lastname@example.org or call us at 855-467-8733.
We will take steps to verify your identity before processing your request to know or request to delete. We will not fulfill your request unless you have provided sufficient information for us to reasonably verify you are the individual about whom we collected Personal Information. If you have any policies with us, we will use our existing account authentication practices to verify your identity. If you do not have any policies with us, we may request additional information about you to verify your identity. We will only use the Personal Information provided in the verification process to verify your identity or authority to make a request and to track and document request responses unless you initially provided the information for another purpose.
You may use an authorized agent to submit a request to know or a request to delete. When we verify your agent’s request, we may verify both your and your agent’s identity and request a signed document from you that authorizes your agent to make the request on your behalf. To protect your Personal Information, we reserve the right to deny a request from an agent that does not submit proof that they have been authorized by you to act on their behalf.
e. Shine the Light – Third Party Marketing: California Civil Code section 1798.83 law permits residents of California to opt-out of Choice Financial Group, LLC disclosure of Personal Information to third parties for their direct marketing purposes. You may choose to opt-out of the sharing of your personal information with third parties for marketing purposes at any time by submitting a request in writing to our contact address below or by emailing us at email@example.com. We honor all such opt-out requests and it is our policy not to share personal information with third parties for direct marketing purposes where you have submitted such a request. Please note that this opt-out does not prohibit disclosure made for non-marketing purposes.
Under California Civil Code Section 1789.3, we are required to provide California residents with the following specific consumer rights information:
i. Our Services are owned and/or operated by Choice Financial Group, LLC ,
ii. Unless otherwise expressly stated, our Services are provided without charge.
iii. To file a complaint regarding any of our services or to receive further information regarding use of the services, please send a letter to Choice Insurance Agency, 4664 S Blvd, Virginia Beach, Virginia 23452 or contact us via email at firstname.lastname@example.org (with “California Resident Request” as the Subject Line). You also may contact the Complaint Assistance Unit of the Division of Consumer Services of California’s Department of Consumer Affairs in writing at 400 R Street, Suite 1080, Sacramento, California 95814 or by telephone at (916) 445-1254 or (800) 952-5210.